Return Policy
Your Shipping Choice, Your Responsibility
Selecting the FREE SHIPPING (Without Tracking) method means you will only receive a Proof of Shipping from us. There is no tracking capability, and the risk of the package not reaching you is yours to bear. Should 60 days pass without delivery, the issue is escalated to our tier 2 support team, and we will refund your money, no questions asked.
For any order exceeding $75, we strongly advise opting for STANDARD SHIPPING (With Tracking). This allows you to monitor the shipment’s journey all the way to your address.
Conditions for a Successful Return
You have a 45-day window from the date you receive your order to contact us about a return. To begin, provide your order number and the reason for your return. Our customer service team reviews the request and, upon approval, sends you the necessary instructions.
Only items bought directly from https://america1776to2026.com are eligible for return here. For products purchased through authorized retailers, you must direct your return request to them.
The item itself must reach us in its original packaging, unused, and in the same condition that we sent it to you. Stains, folded cards, broken seals/ plastic foiling broken will not be accepted. If the condition of the product shipped back to us is not acceptable, we reserve the right to not refund or exchange.
When We Cannot Accept a Return
Several categories of items are non-returnable. This includes items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling. Additionally, products that have been personalized cannot be refunded or exchanged.
Returns made without a receipt may be refused. America1776to2026 reserves the right to deny any return.
If Your Item Arrives Damaged, Defective, or Incorrect
For a faulty unit, a wrong product, or any similar issue, contacting our Customer Support team is the first step. To ensure your case is processed, you will need to supply the following:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Canceling or Modifying Your Order
Contact us as soon as possible if you need to modify or cancel your order. Provide your order number and the modification you would like to make, and we’ll confirm once the modification has been made.
Any cancellation made after an order has been placed will be subject to a cancellation fee of 30% of the Total Price regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations. Please note that any orders that have already been packed or shipped cannot be canceled.
The Refund Timeline and Process
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed. For returned items, a full or partial refund is issued depending on the situation.
Refunds are credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
To initiate a return, contact our Customer service at [email protected] to get the return address. Once we see that the logistics status is normal, we will process the refund for this order as soon as possible; the refund time is within 30 days of receiving the goods.
